• This Website is designed, developed and maintained by MONEYGROVE.
• By ordering our services you are agreeing to these Terms & Conditions and Disclaimer.
• All our clients will have to complete Risk profiling, KYC formalities and will have to sign an agreement with us before receiving our services. Services will only get started after you complete all our compliance formalities.
• Any discount or cash back or loyalty bonus are purely decided by MONEYGROVE based on time scenario and product category. One can get all these benefits after completion of full payment.
• Handling complaints: If you have any complaints regarding Services received from us, please send an email to moneygrove@hotmail.com or whatsapp on : +919040018054 detailing the nature of your complaint. We will acknowledge the complaint within 48working hours and provide a likely timescale for resolving the dispute while keeping you informed about progress. All complaints will be considered highly confidential, and be dealt with as soon as is possible.
• Our clients, Any third party or anyone else have no rights to forward or share our calls or SMS or Report or Any Information provided by us to / with anyone which is received directly or indirectly by them. If found so then Legal Actions can be taken.
• Unauthorized attempts to upload information, change or delete information on this website are strictly prohibited and punishable under Indian IT Act.
• The privacy and protection of your data and information provided to us is of vital importance. We shall ensure to safeguard the security and confidentiality of any information you share with us. Any personally identifiable information of the customers obtained by us shall not be used or shared other than for the purposes to which the customers consents. However security and confidentiality of information cannot be guaranteed cent percent. Hence despite our utmost efforts to protect your personal information, we cannot warrant the security of any information you transmit to us through our online services. Such transmission of your personal information is done at your own risk.
• These Terms & Conditions shall be governed and construed in accordance with the Indian Laws and any disputes arising under these Terms & Conditions shall be subject to the Jurisdiction of the Bhubaneswar only.
• All the transactions shall be completed at Bhubaneswar only.
• On filling and submitting any form in MONEYGROVE website, you will authorize an Executive of MONEYGROVE to call / MAIL / SMS you even if your number is registered under Do Not Call registration.
MONEYGROVE may revise the Terms of Use at any time without any notice.
Privacy Policy
What we collect:
We may collect the following information:
Name and contact details
We may collect personal information directly from you, such as your name, email address, contact details, or other identifiers, when you register an account, make a purchase, or interact with certain features of the application. Your personal information is used to provide you with access to the application’s features and functionalities, personalize your experience, and communicate with you about your account or transactions.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. You have the right to control and manage your personal information within the application. You can update your account details, manage your communication preferences, or exercise your rights under applicable data protection laws.
You can also choose to delete your account or request the deletion of certain personal information by contacting us through the provided channels, or by using the option available in the app’s settings page.
Collection/Use of Image Data:
When you grant permission, our application may access your device’s camera or photo gallery to enable features that involve capturing or uploading images. The images you upload or capture within our application may be used for document verification purposes in Video KYC by the application.
We do not share your image data with third parties unless required by law or necessary to provide the services you have requested.
Use of Location Data:
We may access your location to verify your identity and to grant access to the application’s features and functionalities.
Security :
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.